Terms And Conditions
1. Guest Profile
- ID Proof is mandatory for all the guests
- Unmarried couples are allowed
- Bachelors are allowed
- Guests below 18 years of age are allowed to accompany with their parents/ guardians
- Aadhar card, Passport, Driving License and Govt. ID are accepted as ID proof(s), Office ID, PAN Card and Non-Govt IDs are not accepted as ID proof(s)
2. Safety and Hygiene
- All the staffs are trained on hygiene/pandemic guidelines
- COVID/Pandemic protocols are being followed as per local government guidelines
- All the guests will be verified for any illness/fever/sickness at the time of check in
- All rooms are Disinfected/Sanitized after each use
- Linens, towels, and laundry are washed as per local guidelines
3. Payments
- Credit/debit cards are accepted
- Paytm and Gpay facilities available
4. Food and Drinks Hygiene
- Food Hygiene is followed as per government guidelines
- Serve ware and supplies are washed and sanitized before each use
5. Smoking/Alcohol Consumption Policy
- Smoking allowed only at designated locations for the safety of guests and the property, smoking is not permitted inside the rooms/villas/cottages
- Alcohol consumption is not allowed in the common areas
6. Linked Websites
The Site may contain links to other web sites (“Linked Web Sites”). Those links are provided for convenience only and may not remain current or be maintained. You acknowledge and agree that Sinclairs does not have any control over the content or availability of Linked Web Sites and accepts no responsibility for the content, privacy practices or any other aspect of Linked Web Sites.
Links with Linked Web Sites should not be misread as an endorsement, approval or recommendation by Sinclairs or the owners or operators of those Linked Web Sites, or of any Content, graphics, materials, products or services referred to or contained on those Linked Web Sites, unless and then only to the extent expressly stipulated to the contrary.
Privacy Policy
1. Information from Guest
We understand that your privacy is of paramount importance to you, so your privacy is very important to us and SRI KALKI JAM JAM RESORTS works to ensure that the Guest privacy is protected when using our service.
SRI KALKI JAM JAM RESORTS has a policy setting out how the personal information of user is processed and protected. Users can visit our website to find the revisions (if any) made to the user policy.
2. Information to be Utilized
The information provided by the user will be used to fulfill our commitment to the user and to provide sufficient information from our side benefiting them and for verifying their booking and to communicate with them for getting information. This also includes letting the user know the latest offers that we think may interest you (by analyzing your personal information).
If the user at any point of time wishes not to receive any such messages they may contact the support team by email and let them know their interest and decision. We keep and use their personal information as long as the user is interested in letting us use it or for as long as required by the law.
3. Security about Contents
We take appropriate precautions to protect the security of Personally Identifiable Information. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third party websites.
4. Securities for Transaction
We take appropriate precautions to protect the security of Personally Identifiable Information. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third party websites.
5. Modification Rights
https://srikalkijamjamresorts.com/ reserves every right to change or modify any of these terms and conditions or any policy, guidelines of the website without any prior notification to the users at any time on its sole discretion. Any change or modification will be effective immediately upon posting in the website. The changes in the terms and condition may be emailed to the users and it is assumed that the mailed content was read by the user after it was sent.
We reserve the right to terminate or remove any of the services on website with immediate effect at any time, for example if there is a change in the law that limits our ability to provide the website.
Reservation Policy
1. Hotel Policy
- The primary guest checking in to the hotel must be at least 18 years of age.
- You are making a booking with the hotel directly.
- Early check-in or late check-out is subject to availability and may be chargeable.
- The room tariff excludes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged to the guest at the time of check-out.
- Sri Kalki Jam Jam Resorts & Spa reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.
- Sri Kalki Jam Jam Resorts & Spa reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city – Case by case decision will be made.
- Please review the booking and cancelation policies for the bookings. In case you make a change or cancel the booking, the cancelation penalties specified may apply.
- You may be asked to furnish the form of payment and identification proofs during check-in.
- Other inclusions not listed as a part of this booking may be chargeable.
- Hotel Check-in Time is 4 PM, Check-out Time is 2 PM.
2. Extra Bed Policy
- Extra bed will not be provided for the kids/Child (Below 9 years old)
- Extra bed will be provided to accommodate additional guests on chargeable basis.
3. Cancellation Policy
- If the customer desires to cancel the booking, the customer can cancel the booking at 7 day before and shall inform us in writing/calling expressing the intent or conveying the instruction to cancel the booking. Even though we do not insist upon our customers to give us complete disclosure of the reason for cancellation, however, it will help us to improve our services and serve you better in the future.
- The cancellation charges apply from the date we receive your cancellation request from you or your Travel Agent due for any reason. In order to cover our expected losses from the cancellation, there’s a set scale of charges which must be paid by you if you or anyone travelling with you cancels or you cancel any services or arrangements that form part of your booking with us.
- NO RESCHEDULING of booking date (Postponement / Preponement) for NO SHOW
- Approved refunds are being processed within 2 working days period however; we shall not be liable for any default caused in processing the refund amount owing to the delay caused by the processing bank.
Terms And Conditions
1. Your Agreement
2. Change of Terms of Use
3. Access and Use of the Services